On the last day of the course that Clayton Christensen teaches at Harvard Business School, he shares some of his life experience and wisdom with his students. He urges them Read More »
Learning about Conflict
In studying conflict, one of the most insightful researchers I have discovered is John Gottman. I find his relationship research fascinating, particularly when he writes about conflict. Conventional wisdom might Read More »
Common Communication Myths and Communication Competency
(Adapted from Kory Floyd (2009) Interpersonal Communication: the whole story. Thousand Oaks: McGraw Hill.) Common Communication Myths 1. Everyone is an expert. a. In a nationwide survey of U.S. American Read More »